How can we help?

1. Click Get Started Free and fill in your organization and admin details.
2. Choose a subdomain for your organization, for example sunrise.
3. Verify the one-time code sent to your email.

Your dashboard opens at sunrise.mythikanas.com and your free trial starts straight away.

Go to Properties and add each building with its address and type (boys, girls or both). Then add Rooms under each property and Beds under each room with their rent. Occupancy and availability update automatically as you assign tenants.

Open Users to add a team member, then use Roles and Manage Permissions to decide which modules each role can view, add, edit or delete. Managers and accountants only see what you allow.

Yes. Sign in to the MyThikanas mobile app with the same account to manage tenants, payments, complaints and inquiries on the go.

From Tenants, create an invitation and share the onboarding link by WhatsApp, SMS or email. The tenant opens the link, fills in their details and uploads their ID proof, and the record appears in your Tenants list.

Open Tenancies, pick the tenant and an available bed, and set the start date and rent. The bed is marked occupied and cannot be given to anyone else until the tenancy ends.

Record deposits received, adjustments and refunds in Deposits. Every transaction keeps a running balance per tenant and you can print a voucher for each one.

Invoices are created automatically for active tenancies each billing period. You can view, download and track their status in Invoices.

Create a Payment Link for the tenant and share it on WhatsApp. The tenant pays online and the payment is recorded against their invoice automatically. Online payments need your payment gateway details saved in payment settings first.

Open Payments, add a payment, choose the mode (cash, UPI, bank transfer or cheque) and enter the reference number. The invoice balance updates immediately.

In Complaints, open Complaint QR and print the poster for each property. Residents scan the code with their phone camera and submit the issue; it appears in your Complaints list for your team to resolve.

Record electricity, maintenance, salaries and other costs in Expenses. They are included in your monthly reports alongside rent collected.

Every organization gets a website at its own subdomain, for example sunrise.mythikanas.com. It lists your properties, rooms, live bed availability, amenities and photos, and is updated automatically from your dashboard.

Click the website branding button in the top bar of your dashboard. Choose one of the six templates, upload your logo and favicon, and save. Your website updates within a few seconds.

Every visit or booking request submitted on your website arrives in Inquiries with the visitor's contact details, preferred property, room type and visit date. You can call or message them on WhatsApp straight from the list.

Your website only shows photos you have uploaded, never stock images. Add photos to your properties and rooms and they appear on the website automatically.

Search by city on the MyThikanas marketplace, filter by type, gender and budget, and open a property's website to see rooms and request a visit.

Payment links open a secure MyThikanas page that shows the amount and what it is for before you pay. Payments are processed by the property's payment gateway; we never ask for your card PIN or UPI PIN outside the payment app.

Contact your PG manager. They can update your profile, documents and emergency contacts from their dashboard.

Open Purchase / Renew Plan in your dashboard menu, choose a plan, apply a coupon if you have one and pay online. See all plans on the Pricing page.

When a trial or plan ends, modules are locked and your public website shows a notice until you renew. Renew from Purchase / Renew Plan and access is restored as soon as the payment succeeds.

For your security, an account is locked for 15 minutes after five failed sign-in attempts. Wait 15 minutes and try again, or ask your organization's admin to reset your password.